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Address:
1 Pelham Street
Wolverhampton
WV3 0BJ

Quality Statement

At Midwest Electrical Services Ltd, our philosophy is to provide a total service focused on speed of service and value for money.

The management and staff are totally committed to customer satisfaction and our objectives are to provide them with an installation service, which fulfils their contract orders in the shortest practical time and in accordance with the project schedule dates.

To ensure that all of these objectives are met and to instill customer confidence Midwest Electrical Services Ltd will operate and maintain a quality system that will enforce the above policy statement.

Through constant monitoring of our customers requirements and by regular management review we will ensure that the needs and expectations and our objectives are reflected by this policy and the procedures in our quality systems.

Midwest Electrical Services Ltd actively pursues an ongoing training policy so that staff can perform completely the wide range of tasks, which satisfy our customers. We recognise their needs and continuously develop and maintain the culture of high quality achievement so that we demonstrate our quality policy for complete customer satisfaction and our commitment to long-standing customer associations.

The management representative for quality, who has the delegated authority of executive management, will ensure the requirements of this quality system, which are mandatory for all staff, are met.
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